Privacy Policy

Introduction

Welcome to spkr ("we," "our," or "us"), a service operated by No Friction Labs, LLC. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our text-to-podcast conversion service across mobile, web, and API surfaces.

By using spkr, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Email address and name for account creation
• Payment information for subscription services
• Content you upload or submit for conversion to audio
• Usage preferences and settings

Automatically Collected Information

• Device information (browser type, operating system)
• Usage analytics and performance metrics
• Log data (IP address, timestamps, pages visited)
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our text-to-podcast conversion service
• Processing your content and generating audio files
• Managing your account and subscription
• Improving our services and user experience
• Communicating with you about updates and support
• Ensuring security and preventing fraud

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share data with trusted third-party services that help us operate our platform (AI processing, cloud storage, payment processing)
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, your information may be transferred

Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication measures
• Secure cloud infrastructure with AWS

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service. We also retain information for legal, accounting, or audit obligations, typically no longer than 6 years after account closure unless a longer retention period is required. Content you upload for conversion can be deleted by you at any time, and we periodically purge inactive artifacts.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@spkr.app. Residents of the European Economic Area, the United Kingdom, and California have additional rights under GDPR and CCPA/CPRA, including the right to restrict processing and opt out of data sharing for cross-context behavioral advertising. We honor these rights in accordance with applicable law.

International Transfers

We operate primarily from the United States. When information is transferred to other countries, we rely on Standard Contractual Clauses, data processing agreements, or other appropriate safeguards to protect your data.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site usage and improve performance
• Provide personalized experiences
• Ensure security and prevent fraud

You can manage cookie preferences through your browser settings.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.